Operational & Workforce Skills Management

Operational & Workforce Skills Management Software

Skills matrix and compliance tracking for Manufacturing, Utilities, Field Service, and Energy/Mining.

SOC2 Type 2 Certification

SOC 2 Certified • Enterprise-Grade Security • Audit-Ready

The Challenge

In high-risk industries, workforce competence isn’t optional. Skills matrices, certifications, and cross-training are essential for safety, compliance, and efficiency.

Shared Benefits

  • Centralized skills & certifications database
  • Cross-training to reduce downtime
  • Job-role to skills mapping
  • Audit-ready compliance reports
  • Risk reduction and workforce safety

Across industries, one challenge is universal: proving workforce competence. Whether in factories, utilities, field crews, or high-risk operations, organizations rely on On-the-Job Training (OJT) and skills audits to keep staff qualified, safe, and compliant.

Centranum makes this simple — capturing OJT sign-offs, centralizing training records, completing competency/skills and assessments and generating audit-ready reports for every role and location.

Skills Matrices for Manufacturing Teams

Ensure operators are trained and audit-ready across shifts and machines.

  • Focused onboarding for new staff
  • Cross-train staff to cover machines and shifts
  • Record OJT sign-offs directly into the skills matrix
  • Audit operator skills for safety compliance
  • Reduce downtime with real-time skills visibility
operational workforce skills production line
Operational workforce skills management - control room

Compliance & Skills Tracking for Utilities

Ensure engineers, field technicians and plant crews always meet training, certification and safety requirements.

  • Track qualifications, licenses, permits and renewals
  • Automate reminders for expiring certifications
  • Log OJT completions in the field with supervisor validation
  • Generate skills audits for compliance reviews
  • Demonstrate compliance with audit-ready reports

Mobile Workforce Competence

Equip your crews with the right skills for the job and prove compliance on site.

  • Map skills to job roles and projects
  • Map OJT training to job roles and projects
  • Validate trade skills, permits, certifications, and safety training
  • Ensure safe deployment with competence checks
  • Produce skills audit reports for regulators and clients
Construction worker skills management
workforce skills management extraction industries

Risk Reduction in High-Stakes Operations

Manage competence across hazardous environments in mines, refineries, and processing plants where safety is critical.

  • Capture OJT evidence for critical operator tasks
  • Assess critical operator and safety skills
  • Identify vulnerabilities before incidents occur
  • Strengthen compliance with evidence-based audits

Workforce Compliance in Logistics

Keep warehouse and logistics teams certified, safe, and audit-ready.

  • Track forklift and vehicle certifications
  • Capture OJT training logs
  • Monitor warehouse safety training
  • Run periodic skills audits for warehouse staff
  • Ensure shift readiness with validated skills data
Logistics and warehouse skills management

How It Works — Powered by Centranum Modules

Step 1. Define Roles & Skills

Module: Role Definition & Capability Mapping

  • Build job role profiles
  • Define skills, certifications, and OJT requirements

Step 2. Capture & Track Competence

Module: Skills Matrix & Assessments

  • Map staff against required skills
  • Record OJT sign-offs
  • Run periodic skills audits

Step 3. Develop & Assure Workforce Readiness

Module: Development Planning & Learning Integration

  • Identify skill gaps
  • Link to training plans/resources
  • Monitor compliance progress and readiness

Trusted by High-Compliance Industries Since 2005

Organizations in manufacturing, healthcare, energy, and government use Centranum to manage workforce competence.SOC2 Type 2 Certification

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Centranum provides a comprehensive set of functionalities... We explored other systems but none were able to meet our needs without incurring huge implementation costs for customization.
    Singapore General Hospital
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Centranum understands our business...it is easy to use... implementation was on budget... there is support when you need it.
    North Harbour Health
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The Centranum system shows so clearly how the work of all individuals combined is your defacto business model ... it makes it so easy to see where things are going wrong, what's been overlooked, what is obsolete, and then to get the alignment right.   
General Manager Living Earth
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We have relied on Centranum for our competency management for over a decade. Once familiar with the system, it’s straightforward and effective to use and tailor.  The team have only ever been a phone call, email or message away , providing quick and excellent support which is really appreciated when you need help fast.
Organisation Development Institute
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Ready to See Workforce Skills Clearly?

Skills Management Software Modules

central skills library
job skills mapping
skills assessment
Knowledge Testing
Skills based learning
Skills analytics

Skills Library

Central library

Maintain all your skills in one central repository so you make changes in just one place. Always access both current and historical records.

Customizable content

Designed for operational subject matter experts to define and update the current and future skills needed for success in their areas of your organization.

Supports multiple frameworks and multiple skill levels.

As many skills as you need. You can include values based behaviours, soft skills, leadership skills, compliance requirements, functional and technical skills. Customize rating scales. Include descriptions as well as labels for each rating point so that evaluation is more consistent.

Improve Health & Safety and other regulatory Compliance  by defining these expectations as Skills with task lists.

View guides for development of competency frameworks and how to write competency statements

Profile Mapping

Profile Library

Dedicated module for mapping operational skills to job profiles.

Any combination of skills and standards can be mapped to requirement profiles.  The module enables linking of individuals to one or more profiles for assessment and reporting.

Skills mapping can be used to define a set of core skills as part of performance expectations.  You can also create profiles for core skills and leadership skills at various levels.

Departmental subject matter experts can manage their own job profiles with operational skills – functional and technical. Publication protocols ensure job profiles remain up to date whilst preserving the integrity of historical records.

Competency Management Software - Career Pathways
Competency Management Software - Job Profiles

Career/Learning pathways

Job skills profiles can be organized in career pathways within the library.

Specialist career pathways can be indicated using multiple levels within skill sets to highlight requirements by role seniority.

Skills Assessment

All the flexibility you need

Stand-alone Skills Assessment platform.

Multiple assessment methods supported. Administrative work is minimised.

Staff, line managers and HR staff can all initiate assessments, nominating assessment content and assessors/reviewers, subject to an approval process.

Assessments may have a time frame for completion, or remain open all year. Evaluations are captured and reported in real time.

Built in safeguards to minimise bias.

Competency Management Assessment - Individual & Team Reports

Automated alerting

Reviewers receive automated notifications and reminders when evaluations are due. The message content and timing is configurable.

Competency Management Software - Compliance Reports
Competency Management Software - Assessment

Comprehensive Management Reports give real time information on Skills Gaps and Levels as well as comparative data and trends

Competency Management Software - automated notifications

Risk and Quality Management

Demonstrate workforce functional competence for quality assurance programmes.

Identify those with particular skills for project teams.

In today’s complex and dynamic operational environments. you need to be able to show that your workforce has the skills and knowledge needed to make the right judgments and decisions

Skills Linked Knowledge Testing

What you know determines what you do

Knowledge is the key – Today competence requires much more than the ‘right behavior’.  Especially in complex roles skills depend on a foundation of knowledge.   Now you can test whether staff  have the knowledge they need for top performance.

Test Platform   Central question library.  Construct  Multiple Choice Questions with rich media,  linked directly to skills requirements.   Create  test templates and manage knowledge testing with automatic update of skills assessments.

 Flexible  Departmental subject matter experts manage their own areas within the test platform.

competency management software - competency gap analysis
competency management software -knowledge testing

Gap Analysis

Real time individual and consolidated reports on knowledge gaps at a detailed level enable targeted learning initiatives.

Reports on test results across questions enable quality control of the test bank itself.

Skills Linked Learning

Link Learning to business priorities

Real time need registration

Staff and managers use the Individual Development Plan to register skills linked development needs as they arise, anytime during the year.

competency management software - targeted learning

Effectiveness tracking

Clients find many training needs can be met very cost effectively with on lone support materials, on job training and coaching.

Course evaluations can be requested automatically after course completion.

Management reports provide details of all individual learning initiatives, with costs, approvals, progress status and manager assessment of effectiveness.

competency management software - individual development plans

Targeted learning

The Individual Development Plan enables selection of operational skills linked learning strategies, formal and informal resources.  Optional configurable approval processes for registration on designated course types.

Training Management

Approval and Progress on each learning objective is tracked. Completed Learning Initiatives are automatically updated as individual training records.

competency management software - training effectiveness analysis

Skills Reporting

Real time rich information and reporting

Real time reporting

Management reports provide on demand information about current skill requirements, competence levels, competence gaps, comparisons between periods and skills trends right through the organization.

Reports drill down to the level of particular standards or behaviors to enable a laser targeted approach to training.

competency management software - individual and team reports

Turn Skills Data Into Action

See how Centranum makes skills tracking, OJT, and audits simple across your workforce.

Complete toolkit for your own fully customizable operational skills management system