Competency Management Software

Eliminate skills gaps, elevate performance

Gain Clarity in Competency Management

Avoid skill gaps and operational inefficiencies.

Without clear visibility into your team’s skills, how can you ensure they are equipped to succeed in a rapidly changing landscape?

Without Competency Management Software support organizations experience

  • Lack of visibility into competency needs
  • Inability to map skills to roles
  • Blind spots in capability assessment
  • Frustration over skill shortages
  • Ongoing inefficiencies in training
  • Missed development opportunities for staff
  • Increased employee frustration and turnover
  • Lost productivity and business growth

Achieve Enhanced Performance

Improve your team’s effectiveness with targeted skill management.

workforce competence and productivity
  • Gain clarity on competency needs.
  • Gain clear insight into competency gaps
  • Eliminate workforce skill gaps
  • Streamline training with precise resource allocation
  • Boost employee performance and satisfaction
  • Easily embed effective competency management processes

We understand your challenges

With 20 years of experience in Competency Management, we help you see clearly.

20 years of expertise

Proven results in equipping enterprises worldwide

International client base
Tailored Competency Management Systems for enterprise

Configure the system to meet your specific needs.

client specific configuration

Centranum provides a comprehensive set of functionalities… We explored other systems but none were able to meet our needs without incurring huge implementation costs for customization.

Singapore General Hospital

3 Simple Steps to Effective Competency Management

Streamline your approach to skill development and competency tracking with our simple, proven processes

Schedule a call

Set up a call to discuss your unique competency management needs and explore whether our platform might help

Set up a pilot

Set up a small tailored pilot project for proof of concept

Implement gradually

Roll out our solution at your own pace

Visibility is the key to competency management

Understanding the competence of your workforce is critical for success

At Centranum, we know how challenging it is to navigate the complexities of competency management. Organizations often struggle with unseen skills gaps, leading to wasted training resources and employee frustration. Our competency management software puts you in control, giving you a comprehensive view of your team’s qualifications and skill sets, so you can make informed decisions for your organization’s success.

visibility into workforce competence is vital

Why implement a Competency Management System?

Because training and qualifications don’t guarantee competence on the job

Competency management software helps organizations maximize their workforce potential by

  • aligning talent with business goals
  • enabling dynamic and proactive management of employee competencies
  • streamlining skill assessments, ensuring consistency
  • providing real time data-driven insights into skill gaps
  • managing and tracking employee onboarding and competency development

Incorporating competency management into your workforce and succession planning strategy not only strengthens your talent pipeline but also safeguards your organization’s future stability.

  • Facilitating Succession Planning: By assessing and showcasing the organization’s bench strength, competency management highlights employees ready to step into critical roles.
  • Ensuring Competency Readiness: The organization must have employees with the right competencies to manage transitions smoothly. Competency management identifies and develops these skills, ensuring continuity and resilience in leadership and specialist positions.
  • Managing Critical Transitions: As organizations face inevitable changes, having a robust plan for developing new competencies and transitioning critical roles is essential. Competency management supports this by providing a clear pathway for employee development and readiness.

How Competency Management Improves Manager-Employee Communication

What is Competency Management Software?

Competency Management involves a series of processes.

  1.  First identfying the competencies needed to deliver on the organization’s purpose and objectives
  2.  Mapping those into requirement profiles.
  3.  Assessment to provide information on competency levels and gaps.
  4.  Using Competency linked Learning Resources to help close those gaps and enable staff to develop along career pathways.
  5.  Using insights into staff skills to build a talent and succession pipeline.

Competency Management Software Key Features

A competency management system should offer a range of features designed to optimize workforce development and align employee skills with organizational goals. Here’s what you can expect:

  • Competency Library Creation: Develop or bring in an existing collection of job competencies to tailor fit your company’s needs. This serves as a foundation for assessing and developing skills across various roles.
  • Role-specific Competency Targets: Assign specific competency levels required for each job role, ensuring clarity in expectations and aiding in evaluations.
  • Dual-Assessment Capability: Facilitate competency assessments that allow both managers and employees to provide input. This dual perspective ensures a more balanced and comprehensive evaluation.
  • Expert Assessment Capability: For specialisations support assessment by experts
  • Career Transparency for Employees: Empower staff by enabling them to view which job roles align with their current skill set, promoting career growth and fostering internal mobility.
  • Enhanced Communication Tools: Provide a platform for managers and employees to discuss assessments, explore strengths, and identify areas for improvement, strengthening the feedback loop.
  • Skill Development Tracking: Monitor an employee’s competency progression over time, aiding in personalized development plans and long-term career tracking.
  • Gap Analysis: Identify skill gaps within your workforce through detailed competency assessments, allowing for targeted training and upskilling initiatives.
  • Comprehensive Reporting: Generate detailed reports that highlight both skill shortages and excesses, informing strategic decisions in workforce planning and development.

This holistic approach not only boosts employee engagement but also aids in strategic talent management, ensuring that your team is always equipped with the necessary skills to succeed.

Centranum Competency Management Software

How Competency Management Software Enhances Workforce Capability

Competency Management System for knowledge intensive industries

Competency Management Software that supports all types of competencies in multiple competency frameworks. Use your own custom competency models and showcase career pathways

Central Competency Library and Role Profile Mapping

Competency Assessment Software – flexible, easy to use, multiple methods

Competency linked development resources

Real time analytics

Secure

NEW! AI assisted competency definition

For all competency types

Use our AI assistant to get suggestions specific to your industry, organization and job roles.

SOC2 Type 2 Certification

Centranum Competency Management Software - Modules

Competency Management Software - Competency Library
Competency Management Software - Competency Profile Mapping
Competency Management Software - Assessment
Competency Management Software - Knowledge Testing
Competency Management Software - Learning Resources
Competency Management Software - Analytics

Competency Library

Central library

Maintain all your competencies in one central repository in your competency management system, so you make changes in just one place. Always access both current and historical records.  Centranum has a huge library of core, leadership and functional/technical competencies that you can use and adapt.

Customizable content

Supports multiple frameworks and multi-level competencies.

Define and update the competencies needed for success in your organization, with language your staff will relate to.

Improve Health & Safety and other regulatory Compliance  by defining these expectations as competency standards.

As many competencies as you need. You can include values based behaviours, core competencies, leadership competencies, compliance and technical competencies. Customize rating scales to competencies,  behaviours and standards.

Include validation methods and linked learning resources.

If you are not sure where to start use our AI assistant to tailor competencies specific to your industry, operation and job roles.

Competency Mapping Software

Enhance Talent Search-Make the most of internal staff resources

A well-designed competency management system maps out the skill sets and competencies of employees across various departments. This organized information helps in quickly spotting candidates who meet the requirements for open roles, ensuring that the right people are considered for advancement opportunities.

With a clear understanding of employee capabilities, organizations can confidently fill vacancies with internal talent, leveraging existing knowledge and experience while maintaining continuity and minimizing onboarding time. This strategic approach supports a dynamic workforce, ready to meet evolving business needs.

Profile Library

Dedicated module for mapping competencies to profiles.

Any combination of competencies and standards can be mapped to requirement profiles.  Link individuals to one or more profiles for assessment and reporting.

Departmental subject matter experts manage technical profiles in their area of expertise.

Use special profiles for those competencies that are part of your performance management system.  They will automatically appear in your informal and formal performance appraisals.

Define core and multi-level leadership competency models for your organization.

Quick and easy revision process ensures competency profiles remain up to date whilst preserving the integrity of historical records.

Extensive profile format options cover all assessment methods.

Competency Management Software - Career Pathways
Competency Management Software - Job Profiles

Career/Learning pathways

Display career pathways in each competency profile.  Both hierarchical and lattice views.

Interactive view so staff can easily see all the possibilities and associated learning resources

Specialist career pathways can be indicated using multiple levels within competencies to highlight requirements by role seniority.

Competency Assessment Software

All the flexibility you need

How to assure a competent team

Managers and decision-makers can ensure their team possesses the necessary skills by using advanced competency management tools to;

  • Assess Current Competencies: Evaluate employees’ existing skills accurately through detailed analytics.
  • Identify Skill Gaps: Pinpoint areas where improvement is needed and tailor development plans accordingly.
  • Create Targeted Development Plans: Design personalized training programs that align with both individual and organizational goals.

By systematically employing these strategies, leaders can not only enhance workforce capabilities but also improve overall productivity and job satisfaction.

Stand-alone Competency Assessment Software

Supports all assessment methods, including workplace based assessment

Staff, line managers and HR staff can all initiate assessments, nominating assessment content and assessors.

Automated assessment set up processes to minimise administrative work

Go beyond assessment just by rating – add in validation and evidence.

Track assessment progress and results in real-time

competency management software - competency matrix

Automated alerting

Assessors receive automated notifications and reminders when evaluations are due. The message content and timing is configurable.

Competency Management Software - Compliance Reports
Competency Management Software - Assessment

Comprehensive Management Reports give real time information on Competency Gaps and Levels as well as comparative data and trends.

Competency matrix reports by competency, indicator/behaviour and competency profile.

Competency Management Software - automated notifications

Risk and Quality Management

Demonstrate workforce functional competence for quality assurance programmes.

Identify those with particular competencies for project teams.

In today’s complex and dynamic operational environments. you need to be able to show that your workforce has the skills and knowledge needed to make the right judgments and decisions

Competency Linked Knowledge Testing Software

What you know determines what you do

Knowledge is the key – Today competency requires much more than the ‘right behavior’.  Especially in complex roles competencies are built on a foundation of knowledge.   Now you can test whether staff  have the knowledge they need for top performance.

Test Platform   Central question library.  Construct  Multiple Choice Questions with rich media,  linked directly to competency requirements.   Create  test templates and manage knowledge testing with automatic update of competency assessments.

 Flexible  Departmental subject matter experts manage their own areas within the test platform.

competency management software - competency gap analysis
competency management software -knowledge testing

Gap Analysis

Real time individual and consolidated reports on gaps at a detailed level enable targeted learning initiatives.

Reports on test results across questions enable quality control of the test bank itself.

Competency management improves communication by establishing a clear framework for discussing skills and development.

  • Shared Skill Expectations: Clearly defines required competencies, ensuring managers and employees have a common understanding of role expectations.
  • Career Development Alignment: Helps align employee skill growth with both personal career goals and organizational needs.
  • Ongoing Skill Conversations: Encourages regular discussions on strengths, skill gaps, and development opportunities.
  • Personalized Learning Paths: Enables managers to tailor training and upskilling efforts to individual needs.
  • Technology-Driven Insights: Platforms like SAP SuccessFactors provide data on skill progress, guiding informed discussions.

By fostering open, skills-focused dialogue, competency management supports continuous growth and stronger manager-employee relationships.

Competency Linked Learning Management System – Link Learning to business priorities

Why Training and Support to Fill Competency Gaps is Crucial

Providing training to address competency gaps is essential for a skilled, adaptable workforce. It boosts employee confidence, enhances productivity, and ensures teams can keep up with industry changes. Investing in development also reduces turnover by fostering loyalty and cultivates innovation by encouraging creative problem-solving. Ultimately, ongoing training strengthens a company’s foundation, driving long-term success.

Real time need registration

Staff and managers use the Individual Development Plan to register competency linked development needs as they arise, anytime during the year.

competency management software - targeted learning

Effectiveness tracking

Clients find many training needs can be met very cost effectively with on lone support materials, on job training and coaching.

Course evaluations can be requested automatically after course completion.

Management reports provide details of all individual learning initiatives, with costs, approvals, progress status and manager assessment of effectiveness.

competency management software - individual development plans

Targeted learning

The Individual Development Plan enables selection of competency linked learning strategies, formal and informal resources.  Optional configurable approval processes for registration on designated course types.

Training Management

Approval and Progress on each learning objective is tracked. Completed Learning Initiatives are automatically updated as individual training records.

competency management software - training effectiveness analysis

Competency Reporting

Real time rich information and reporting

Real time reporting

Management reports provide on demand information about current competency requirements, competency levels, competency gaps, comparisons between periods and competency trends right through the organization.

Reports drill down to the level of particular standards or behaviors to enable a laser targeted approach to training.

competency management software - individual and team reports

How Competency Management Tracks Employee Development

Competency management systematically monitors an employee’s skill growth throughout their career. It begins with an initial assessment to establish a baseline, followed by personalized development plans that include training and mentorship. Regular evaluations and feedback integration ensure continuous improvement, while performance metrics track progress.

Competency management supports career pathing and succession planning, helping employees prepare for future roles. This structured approach ensures ongoing skill development, keeping employees and organizations competitive.

To effectively model their career paths, employees can:

  • Compare Job Competencies: By evaluating their current skills against those required for desired positions, employees can clearly see the gaps they need to fill.
  • Identify Specific Skills and Development Needs: Understanding the particular competencies required for advancement allows employees to tailor their development strategies accordingly.
  • Set Career Goals: Employees with a clear vision of their desired roles can focus their efforts on acquiring the necessary skills and experiences to reach those positions.

How Competency Management Drives Business Success

Competency management is key to business success by developing employee skills and preparing individuals for future roles. Investing in workforce development creates a strong talent pipeline, while advanced tools help identify skill gaps and strengths for targeted growth. Regular assessments ensure alignment with strategic goals, enabling businesses to adapt, stay competitive, and achieve long-term success.

Competency Management Software – complete toolkit for your own fully customizable competency management system